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Why your social networking strategy may be falling short

February 10, 2010 by Carol Katarsky · Leave a Comment
Filed under: Communication, Health care/Treatment trends, Healthcare Human Resources and Staffing News, Healthcare Technology News, Hospital Management, In this week's e-newsletter, Latest News & Views, Patient/Client Communication, Practice Management 

New research shows what is — and isn’t — working for health organizations venturing into social networking. Read more

Tags: community relations, crisis management, customer service, employee engagement, Facebook, Greystone.net, social media, social networking, Twitter, YouTube

HIPAA nightmare: Staffers blogging patient info

September 29, 2009 by Carol Katarsky · 5 Comments
Filed under: Communication, Ethics, Healthcare Legal & Compliance, Patient/Client Communication, Special Report 

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You’d think it’d go without saying that health care workers shouldn’t include patient info in their Twitter or Facebook posts. You’d be wrong. Read more

Tags: blog, Facebook, Flickr, Gen Y, HIPAA, medical students, patient care, patient privacy, social networking, training, Twitter, YouTube

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