Patient ratings can predict hospitals’ performance
Filed under: Hospital Management, In this week's e-newsletter, Latest News & Views, Patient/Client Communication
A new study indicates that patients’ online ratings of hospitals correlate to how well hospitals perform on measures of infection and death rates. Read more
Why patients say nurses give better care than docs
Filed under: Communication, Healthcare Human Resources and Staffing News, Hospital Management, In this week's e-newsletter, Latest News & Views, Patient/Client Communication
Nurse practitioners scored significantly higher on patient satisfaction ratings than physicians. Read more
Top 10 U.S. health systems — is yours on the list?
Filed under: Communication, Health care/Treatment trends, Hospital Management, In this week's e-newsletter, Latest News & Views, Patient/Client Communication
Is your hospital part of the Top 10 health care systems in the U.S.? Read on to find out. Read more
AHA comes out against OSHA setting resident work hours
Filed under: Ethics, Healthcare Human Resources and Staffing News, Healthcare Legal & Compliance, Hospital Management, In this week's e-newsletter, Latest News & Views, Practice Management
The American Hospital Association says the feds shouldn’t be in the business of regulating medical residents’ hours. Read more
Patients: ‘In health care, more is always better’
Filed under: Communication, Fraud & Waste, Health care/Treatment trends, Healthcare Finance, Healthcare Reform News, In this week's e-newsletter, Latest News & Views, Patient/Client Communication
“Evidence-based” and “cost-effective” are generally considered to be positive attributes in health care — unless you’re talking to patients. Read more
More proof: U.S. health care falling behind other nations
Filed under: Fraud & Waste, Healthcare Reform News, Special Report

The U.S. health care system ranked last in a recent comparison of six other large countries. Read more
Do lower costs = lower quality of care?
Filed under: Fraud & Waste, Health care/Treatment trends, Healthcare Finance, In this week's e-newsletter, Latest News & Views
It’s a question of utmost importance as the country debates what the health care system should look like: Do hospitals that spend less do so at the risk of providing poorer care? Read more
