Doctors’ attempt to silence patient reviews backfires
Filed under: Communication, Ethics, Healthcare Human Resources and Staffing News, Healthcare Legal & Compliance, Healthcare Technology News, Hospital Management, In this week's e-newsletter, Latest News & Views, Patient/Client Communication
Some health care providers are attempting to squelch patients’ complaints. And the tactic could be bad news for everyone. Read more
Update: No jail for parents of child who died after ‘prayer cure’
Filed under: Ethics, Healthcare Legal & Compliance, In this week's e-newsletter, Latest News & Views, Patient/Client Communication
A couple who chose a prayer cure for their toddler son who eventually died from bacterial pneumonia received 10 years of probation. The couple had been previously found guilty of involuntary manslaughter and endangering the welfare of a child. Read more
Clinic of horror ignored: Doc charged in 8 murders
Filed under: Communication, Ethics, Healthcare Legal & Compliance, Special Report

A doctor in Philadelphia stands accused of performing illegal procedures in unsanitary conditions. And a city asks: How did this go on for so long? Read more
Parents face prison after prayer-cure ends in toddler’s death
Filed under: Ethics, Healthcare Legal & Compliance, Patient/Client Communication, Special Report

Two parents were just convicted of involuntary manslaughter and child endangerment in the death of their two-year-old son. Read more
The next epidemic: Texter’s thumb?
Filed under: Health care/Treatment trends, In this week's e-newsletter, Latest News & Views, Patient/Client Communication
Too much texting may seem like it wouldn’t be that hard on the body. Tell that to the woman who just had to have two tendons removed due to over-use. Read more
Yet another huge patient data breach…
Filed under: Communication, EMR & EHR - Electronic Health Records, Ethics, Healthcare Legal & Compliance, Healthcare Technology News, In this week's e-newsletter, Latest News & Views
When will workers learn: Unencrypted patient data on a laptop is a disaster waiting to happen. Read more
Hospital uses spies to catch non-handwashing employees
Filed under: Communication, Health care/Treatment trends, Healthcare Human Resources and Staffing News, Hospital Management, In this week's e-newsletter, Latest News & Views, Patient/Client Communication, Practice Management
It’s not as if employees don’t know to wash their hands. But time-crunched staffers can easily forget to hit the sanitizer on the way out of a patient’s room. One hospital found a new approach to improve compliance. Read more
Nursing union set to strike over gag rule
Filed under: Ethics, Healthcare Human Resources and Staffing News, Hospital Management, In this week's e-newsletter, Latest News & Views
A so-called gag rule that would bar nurses from making critical statements about their employer is at the heart of a dispute at Temple University Hospital in Philadelphia. Read more
Hospital vows to retrain staff, revise policies after patient dies in waiting room
Filed under: Communication, Ethics, Healthcare Legal & Compliance, Hospital Management, In this week's e-newsletter, Latest News & Views, Patient/Client Communication
Emergency department staff who didn’t know — or didn’t follow — standard procedure were found responsible for the loss of a patient. Read more
Regions that saw spring H1N1 outbreak spared so far
Filed under: Health care/Treatment trends, In this week's e-newsletter, Latest News & Views
While H1N1 is officially “widespread” throughout the country, certain areas of the country are seeing less activity so far this season. Read more
