What really happens when patients and docs email each other?
Filed under: Healthcare Technology News, In this week's e-newsletter, Latest News & Views, Patient/Client Communication
More doctors are using email to communicate with patients — and now we have an idea what the typical exchange looks like. Read more
Hospital offers apology, but still no kidney, after transplant was denied
Filed under: Ethics, In this week's e-newsletter, Latest News & Views, Patient/Client Communication
Children’s Hospital of Philadelphia has released a statement apologizing to the family of a three-year old on whom it refused to perform a kidney transplant. Read more
Guess the procedure cost, win a prize!
Filed under: Communication, Healthcare Finance, Healthcare Reform News, In this week's e-newsletter, Insurance, Latest News & Views, Patient/Client Communication
In news that will come as a surprise to no one, a new study shows it’s essentially impossible for patients to find out in advance what a particular procedure or treatment will cost them. Read more
Hospitals use more, edgier advertising to build awareness
Filed under: Communication, Hospital Management, In this week's e-newsletter, Latest News & Views, Patient/Client Communication
One area that’s seeing growth in this still somber economy is spending on hospital advertising. Read more
How did hospital lose 20k patient records for a year?
Filed under: Communication, EMR & EHR - Electronic Health Records, Healthcare Legal & Compliance, Healthcare Technology News, Hospital Management, Patient/Client Communication, Special Report

One of the country’s leading hospitals is trying to explain how 20,000 patient records ended up on a homework-help site for nearly a year. Read more
Circumcision turns into amputation: What went wrong?
Filed under: Communication, Ethics, Healthcare Human Resources and Staffing News, Healthcare Legal & Compliance, In this week's e-newsletter, Latest News & Views, Patient/Client Communication, Practice Management
A patient who went into the OR for an adult circumcision and came out with a penis amputation has lost his suit against the doctor who performed the surgery. Read more
Patient says ‘leaked’ medical info ruined her life
Filed under: Communication, Healthcare Legal & Compliance, Hospital Management, In this week's e-newsletter, Latest News & Views, Patient/Client Communication
A lawsuit claims a hospital violated a patient’s privacy after faxing medical records she requested to her employer. Read more
Verdict: Fall prevention efforts aren’t working
Filed under: Communication, Health care/Treatment trends, Healthcare Finance, Healthcare Human Resources and Staffing News, Healthcare Legal & Compliance, Hospital Management, In this week's e-newsletter, Latest News & Views, Patient/Client Communication
Hospitals’ efforts to keep at-risk patients from falling may be for naught: New research indicates that most falls aren’t preventable. Read more
Most practices falling short of helping curb obesity
Filed under: Communication, Health care/Treatment trends, In this week's e-newsletter, Latest News & Views, Patient/Client Communication
Patients have a responsibility to manage their own health. But a new report indicates that there’s a lot more most doctors could be doing to help them. Read more
5 things doctors wish their patients did
Filed under: Communication, Hospital Management, In this week's e-newsletter, Latest News & Views, Patient/Client Communication
Patients may feel their health care providers don’t communicate well, but doctors and nurses point out communication is a two-way street. Read more
