Guess the procedure cost, win a prize!
Filed under: Communication, Healthcare Finance, Healthcare Reform News, In this week's e-newsletter, Insurance, Latest News & Views, Patient/Client Communication
In news that will come as a surprise to no one, a new study shows it’s essentially impossible for patients to find out in advance what a particular procedure or treatment will cost them. Read more
Hospitals use more, edgier advertising to build awareness
Filed under: Communication, Hospital Management, In this week's e-newsletter, Latest News & Views, Patient/Client Communication
One area that’s seeing growth in this still somber economy is spending on hospital advertising. Read more
How did hospital lose 20k patient records for a year?
Filed under: Communication, EMR & EHR - Electronic Health Records, Healthcare Legal & Compliance, Healthcare Technology News, Hospital Management, Patient/Client Communication, Special Report

One of the country’s leading hospitals is trying to explain how 20,000 patient records ended up on a homework-help site for nearly a year. Read more
Circumcision turns into amputation: What went wrong?
Filed under: Communication, Ethics, Healthcare Human Resources and Staffing News, Healthcare Legal & Compliance, In this week's e-newsletter, Latest News & Views, Patient/Client Communication, Practice Management
A patient who went into the OR for an adult circumcision and came out with a penis amputation has lost his suit against the doctor who performed the surgery. Read more
Patient says ‘leaked’ medical info ruined her life
Filed under: Communication, Healthcare Legal & Compliance, Hospital Management, In this week's e-newsletter, Latest News & Views, Patient/Client Communication
A lawsuit claims a hospital violated a patient’s privacy after faxing medical records she requested to her employer. Read more
Verdict: Fall prevention efforts aren’t working
Filed under: Communication, Health care/Treatment trends, Healthcare Finance, Healthcare Human Resources and Staffing News, Healthcare Legal & Compliance, Hospital Management, In this week's e-newsletter, Latest News & Views, Patient/Client Communication
Hospitals’ efforts to keep at-risk patients from falling may be for naught: New research indicates that most falls aren’t preventable. Read more
Most practices falling short of helping curb obesity
Filed under: Communication, Health care/Treatment trends, In this week's e-newsletter, Latest News & Views, Patient/Client Communication
Patients have a responsibility to manage their own health. But a new report indicates that there’s a lot more most doctors could be doing to help them. Read more
5 things doctors wish their patients did
Filed under: Communication, Hospital Management, In this week's e-newsletter, Latest News & Views, Patient/Client Communication
Patients may feel their health care providers don’t communicate well, but doctors and nurses point out communication is a two-way street. Read more
10 specialties patients have the most questions about
Filed under: Communication, Healthcare Technology News, Patient/Client Communication, Practice Management, Special Report

When doctor-shopping, patients request far more info about certain specialties than others. Docs in those fields should ensure they make it easy for patients to find what they need. Read more
Cops called on patient for paying doc with pennies
Filed under: Communication, Healthcare Legal & Compliance, In this week's e-newsletter, Latest News & Views, Lighter Side, Patient/Client Communication
Pro tip: Doctors are stressed enough about their reimbursements. Adding fuel to the fire by paying with coins won’t help anyone. Read more
